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Your privacy is important to us. This policy explains our information practices, defines your privacy options and describes how your information is collected and used.


This policy covers the website at http://www.cinchsystems.com (the “CINCH Website”).  The CINCH Website is owned and operated by CINCH Systems, Inc., a corporation organized under the laws of Minnesota.  Should you have privacy questions or concerns, send an email to privacy@cinchsytems.com or send a letter to us at the following address: CINCH Systems, Inc., 12075 43rd Street NE, Saint Michael, Minnesota 55376. By using visiting the CINCH Website, you agree to the collection and use of information in the manner described in this policy. CINCH shall have right at any time and without prior notice, at its sole discretion, to revise this policy.  If we make material changes to this policy, we will notify you at this CINCH Website, by email, by means of a notice the next time you log in to the CINCH Website, or by means of a notice on the CINCH Website homepage. Such revisions and additions shall be effective immediately upon notice. You are responsible for reviewing the CINCH Website periodically for any modification to this policy.  Any access or use of the CINCH Website by you after notice of modifications to this policy shall constitute and be deemed to be your agreement to such modifications.


The Information we Collect

This policy applies to all information collected on the CINCH Website and any information you provide to CINCH. You will most likely provide us personal information to us when you register as a user of CINCH Website, purchase the services offered by CINCH or participate in certain CINCH promotions or events. The personal information we may collect includes: passwords, user names, addresses, email addresses and phone numbers.


Blogs and Product Reviews

The CINCH Website may include blogs, product reviews or other message areas that allow users to post or send information to the CINCH Website. When you post information to the CINCH Website, other site visitors can also view that information.  We urge you to exercise caution when providing personally identifiable information to CINCH or the CINCH Website.


Our Collection of Your Data

In addition to the personal information you supply, we may collect certain information to evaluate how visitors, guests, and customers use the CINCH Website.  We collect data to make the CINCH Website work better for you in the following ways: to improve the design of the CINCH Website, to provide personalization on the CINCH Website and to evaluate the performance of our marketing programs. The technologies we may use to gather this non-personal information may include “IP” addresses, “cookies”, browser detection, and “weblogs”.


How we Use Information

Our primary goal in collecting your information is to provide you with a personalized, relevant, and positive experience with the CINCH Website.


You can register on the CINCH Website to receive promotions and updates, or to be contacted for market research purposes. You can control your privacy preferences regarding such marketing communications (see the section below entitled “Your Privacy Preferences”).


From time to time, you may be invited to participate in optional customer surveys or promotions, and CINCH may request that you provide some or all of the above listed personal information in those surveys or promotions. We use information collected from surveys and promotions to learn about our customers in order to improve our services and develop new products and services of interest to our customers.


IP addresses define the Internet location of computers and help us better understand the geographic distribution of our visitors and customers and manage the performance of the CINCH Website. Cookies are tiny files placed onto the hard drive of your computer when you visit the CINCH Website, so we can immediately recognize you when you return to the CINCH Website and deliver content specific to your interests. You may modify your browser preferences to accept all cookies, be notified when a cookie is set, or reject all cookies. Please consult your browser instructions for information on how to modify your choices about cookies.  If you modify your browser preferences, certain features of the CINCH Website may not be available to you.


We may detect the type of web browser you are using to optimize the performance of the CINCH Website and to understand the mix of browsers used by our visitors, guests, and customers. To learn about how people use our site, we examine weblogs, which show the paths people take through the CINCH Website and how long they spend in certain areas.


CINCH may contract with unaffiliated third parties to provide services such as customer communications, website analytics and other services. When we do this, we may provide your personally identifiable information to third parties only to provide those services, and they are not authorized to use your personally identifiable information for any other purpose.


Our Commitment to Data Security

Access to your data is limited to authorized CINCH staff or approved vendors. Although total security does not exist on the Internet, CINCH shall make commercially reasonable efforts to safeguard the information that you submit to CINCH.


Use of the CINCH Website by Children

The CINCH Website is not intended for use by children under the age of 13.


Your Privacy Preferences

When you sign up as a registered user of the CINCH Website you may begin receiving marketing communications such as e-mail newsletters, product and service updates and promotions. Our customers generally find this type of information useful. If you do not want to receive these updates, you must “opt-out” by unchecking the “Add me to the mailing list” box on the registration page, or should you choose to opt-out after registering, you can use any of the following three methods: select the “unsubscribe” link at the bottom of the email and follow the opt-out instructions; go to your  “My Account” tab, select the “Profile” tab, select “Edit”, de-select the appropriate box and click “Save”; or send an email to unsubscribe@cinchsystems.com.


How to Access or Correct Your Information

You can access and maintain your personally identifiable information on your “My Account” page. To protect your privacy and security, we require a user ID and password to verify your identity before granting access or making corrections.


Disclosure of Information

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process.  It is also possible that CINCH would sell all or substantially all of its assets and business.  In any transaction of this kind, customer information, including your personally identifiable information, may be among the assets that are transferred. If we decide to so transfer your personally identifiable information, you will be notified by an email sent to the last know email address in our files and/or by notice posted on the CINCH Website.


Privacy and Other Websites

The CINCH Website may contain links to other websites. CINCH is not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site, and to read the privacy statements of each web site that collects personally identifiable information. Some linked sites may be co-branded with our trademarks and those of our business partners. They may have the look and feel of www.cinchsystems.com, but the URL in your browser window will indicate that you are visiting a different site. This policy only applies to information collected by CINCH.

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